Privacy Policy

Effective Date: February 25, 2025

At Thorsby Garage Door Repair Company, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us about garage door service in Thorsby, Alabama.

Information We Collect

When you call, submit a form, or contact us, we collect details you choose to share, such as your name, phone number, email address, service address, and information about your garage door needs.

Our website may also collect basic technical details, including your IP address, browser type, device information, and pages visited. These details help us understand how visitors use the site.

How We Use Information

We use your information to respond to your questions, discuss service requests, arrange appointments, provide garage door services, and communicate with you about your request.

We also use website information to operate, maintain, and improve our site, protect it from misuse, and understand which pages are useful to visitors.

Cookies and Tracking

Our website may use cookies and similar technologies to remember preferences, support site functions, and measure website activity.

You can adjust your browser settings to block or delete cookies. Some website features may not work as expected if you disable them.

Analytics and Third-Party Tools

We may use analytics or website tools provided by third parties to understand site traffic, improve performance, and support communications. These providers may collect information through cookies or similar technologies under their own privacy policies.

If our website includes links to other sites, their privacy practices apply when you visit them. We do not control how those sites collect or use information.

Data Sharing and Disclosure

We do not sell your personal information. We share it with service providers who help us operate our website, handle communications, or support our business, and they may use it only to provide those services.

We may also disclose information when required by law, to respond to lawful requests, or to protect our rights, customers, and business.

Data Retention

We keep personal information for as long as needed to respond to you, provide services, maintain business records, resolve disputes, and meet legal obligations.

When information is no longer needed for these purposes, we take reasonable steps to delete it or remove details that identify you.

Data Security

We use reasonable safeguards designed to protect your information from unauthorized access, loss, or misuse. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.

Your Rights

You can contact us to ask about the personal information you have shared with us or to request that we correct or delete it, subject to applicable legal and business record requirements.

You can also opt out of non-essential cookies through your browser settings. Contact us using the details below if you have a privacy question or request.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared personal information with us, please contact us so we can review and address the request.

Changes to This Policy

We may update this policy when our practices or legal requirements change. We will post the revised policy on this page and update the effective date above.

Contact Information